1. Introduction
Zoltrex Media ("we", "our", "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.
If you have any questions or concerns, please contact us at hello@zoltrexmedia.com.
2. Information We Collect
We may collect the following types of information:
- Personal Identification: Name, email address, phone number when you fill out our contact form or book a strategy call.
- Business Information: Company name, monthly ad budget, traffic sources, and campaign goals you provide.
- Usage Data: Pages visited, time spent, browser type, IP address, and referring URLs via analytics tools.
- Communications: Emails, messages, and notes from strategy calls or support interactions.
- Cookie Data: Data collected via cookies and similar tracking technologies (see our Cookie Policy).
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve our services
- Respond to your enquiries and schedule strategy calls
- Send you service updates, marketing communications (with consent), and relevant resources
- Analyse website usage to improve user experience
- Comply with legal obligations and protect our rights
4. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), our legal basis for processing your data includes:
- Consent — where you have provided explicit consent (e.g., newsletter sign-ups, contact forms)
- Contract — where processing is necessary to fulfil our services
- Legitimate Interests — for analytics, fraud prevention, and business improvement
- Legal Obligation — where required by law
5. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your data with:
- Service providers (CRM, email, analytics, scheduling tools) under strict confidentiality agreements
- Professional advisors (legal, accounting) as required
- Regulatory authorities where legally required
6. Data Retention
We retain personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Enquiry data is retained for up to 3 years. You may request deletion at any time.
7. Your Rights
Depending on your location, you may have the following rights:
- Right to access, correct, or delete your personal data
- Right to restrict or object to processing
- Right to data portability
- Right to withdraw consent at any time
- Right to lodge a complaint with your supervisory authority
To exercise these rights, contact us at hello@zoltrexmedia.com.
8. Cookies
We use cookies and similar tracking technologies. See our Cookie Policy for full details.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by updating the date at the top of this page.
10. Contact Us
For privacy-related questions: hello@zoltrexmedia.com
Zoltrex Media — Remote Operations Worldwide